Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether they are instructor-led or self-paced training.

As with any online purchase experience, some terms and conditions govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use, and Refund Policy.

For Self-Placed Learning:
To qualify for a refund, you must:

1. Submit your refund request within 7 days of purchasing a course
2. have consumed less than 25% of the video-learning content

For Instructor-Led Training:
To qualify for a refund, you must:

1. Submit your refund request within 7 days of purchasing your course
2. have consumed less than 25% of the video-learning content
3. have not attended more than one (1) live online class

You’ll be automatically refunded and credited on your original payment method within 16 to 30 business days if approved. Please remember that it may take some time for your bank or credit card company to process and post the refund.